Here we tell you about how the practice runs. You need to scroll through and read all this information before you tick the box at the bottom to say you have and that the terms are acceptable to you. You will then gain access to our booking page. Private medical care can be expensive and we feel it is important you have full understanding of what will be involved here.
Mr Peter J. Hamlyn: Consultant Spinal Neurosurgeon. He only treats adults with spinal disorders. Main area of work is in minimally invasive and restorative spinal surgery. Further interest in the elderly spine and spinal osteoporosis. Substantial experience in elite level sports and performing arts; Premiere League and England rugby and football, UK Athletics, British Horse Racing, Royal Ballet, Motor sports.
Dr Eleanor J. Tillett: Consultant in Sport and Exercise Medicine. She specialises in spinal disorders and sports injury; their diagnosis, investigation and treatment. Works with any bone or joint problem though has a special expertise in spinal disorders- diagnosis, non-operative treatment including spinal injections. National Governing Body Medical Officer for the Great Britain Figure Skating Team. Also worked with England Women’s Football and Team GB at the Winter Olympics, Youth Olympics and with Team England at the Youth Commonwealth Games.
So we may communicate with everyone involved in your care (e.g., private and NHS GP’s, physiotherapists, osteopaths, chiropractors) please provide us with their full names and addresses including post codes. N.B. the registration forms you fill in at the various clinics are not connected with our office and you need to give these details directly to our team/office at 30 Devonshire Street. We also need to have your address and telephone numbers for day time and urgent communication.
The main office and clinic is based at 30 Devonshire Street. The first appointment at the morning clinics is 8am and there are some evening clinics:
Monday, Wednesday, Thursday Friday 3:4
Chaucer Friday 1:4
* As a part owner of this clinic Mr Hamlyn shares in the profits of this clinic.
Most in-patient, operating and injection work is carried out at the Princess Grace Hospital, London.
The nature of clinical life is such that schedules sometimes have to change substantially and at short notice. Check before your appointment that things are still as scheduled and ensure that the telephone numbers you give when first registering include ones that we can contact you on reliably and at short notice.
Mostly the clinics run to time but clinical problems are unpredictable and so may run late. We apologise in advance and do make every effort to keep it to a minimum. Please do not eat the staff.
If you would like a chaperone please request one before hand, and do so each time you come. Please feel free to bring a friend or family member to any of the clinics they are most welcome.
These often cause embarrassment but should not. We are always happy with them and may even suggest one. If you feel one might help do please ask us. There is often a particular element of the situation causing concern and the choice of who to see may vary in such circumstances.
Before you have a procedure of any kind, however trivial you may feel it to be, you must be fully aware of the possible and likely consequences. You will have to sign a consent form to say you are. We have prepared a specific information pack explaining all the issues; “Informed Consent for Treatment”. In addition there are usually specific leaflets concerning your operation.
Most drugs in most people cause some side effects. Before you take any of the tablets we prescribe you should read our information leaflet; “Medications: Read this before you take them” in addition to the leaflet that comes from the pharmacist.
If there is any risk you are pregnant or become pregnant during treatment you must alert all the doctors treating you every time you see them and especially us. The tests, drugs and treatments may all damage you and your future baby.
However hard we try a complaint may arise. The amount of stuff you have to read could be a good place to start! So, we have prepared an information sheet– “Complaints and How to Make One”!
Strict terms and conditions apply to our providing private medical services. These need to be accepted, by signing the registration form, before you book in.
All initial out patient consultations with Dr Tillett are £200.00 and with Mr Hamlyn £350.00
All follow-up appointments with Dr Tillett are £160.00 and with Mr Hamlyn £225.00
If you elect to have your consultations by telephone our work is the same and these are charged for at the same rate. Insurers may decline to pay for these.
Quotes for all operations are provided which give a written title/description of the procedure, and our fees. The fee covers all administration and visits during that admission. It does not include any follow-up consultation unless specifically stated by us before hand. Insurers have a system of codes (CCSD) for procedures with which they determine how much they will contribute to your fee. If requested we will suggest the code, or codes, that are in our view relevant though coding is their domain and does not influence the fee we charge. If you have asked for us to deal directly with them check if you have a shortfall and lodge this with us before admission.
We have links with BUPA, AXAPPP, the sports and professional schemes such as the English Institute of Sport, Rugbycare, the Premiere League Football scheme and that operated by The Royal Ballet. Likewise, Medisure, WPA, Cigna, Groupama, PruHealth, Standard Life and Norwich Union/AVIVA, Permanent Healthcare. The vast majority cover consultation, diagnostic and many operation/procedure fees in full. All pay the hospital’s bills in full (unless you have a specific shortfall). AXAPPP and BUPA have reduced the cover they offer and patients with this insurance may experience shortfalls in both outpatient and operation fees in addition to restrictions on the physiotherapists they can see. They should inform you of any excesses on your policy and the shortfalls. Obviously the type of insurance you have does not alter the fees charged. Most of these shortfalls constitute only a small percentage of our overall fees though substantial shortfalls in operation fees may occur. Even BUPA and AXAPPP pay the hospital’s bills in full.
ENSURE YOU UNDERSTAND THE FEES AND HAVE A PAYMENT ARRANGEMENT READY BEFORE YOUR FIRST APPOINTMENT
* All correspondence and payments should be sent to this address
Spinal Nurse Specialist: Call the Princess Grace Hospital Switchboard on 020 7486 1234- and ask for the Spinal Nurse Specialist, on Pager 150, or call direct on the mobile - 07917 374 372, or the direct line 0207 908 3682
Clinics and Hospitals
Please note we do not offer a 24hour emergency service.
We can respond rapidly most times but not 100% of the time.
If unavailable or you are a long way off you should use the usual 999, GP and Emergency services.
The information and fee rates above were correct at the time of preparation. They may subsequently vary. - July 2017